Joraph has over 75 man years’ experience in the support of Oracle database technologies, and offers support on all versions of Oracle databases, from 8i to 12c.
JoraPh supports Microsoft SQL Server database technologies from SQL 2000 to SQL 2016
JoraPh adopts a “can do” approach to its customers, and prides itself on delivering a flexible and proactive service, ensuring its customers databases are “fit for purpose”.
JoraPh works closely with its customer, in order that “issues” or “problems” seen at database level, can be dealt with swiftly and efficiently, either inside or outside of normal working hours.
JoraPh does not just provide reactive support. By monitoring customer’s databases on a 24 x 7 basis, problems or issues can be seen early and resolutions put in place, in order to address any unforeseen outages or downtime.
JoraPh’s Mission Statement is
We strive to make the customers
systems robust and secure, and as such, we will proactively maintain and monitor the
systems to prevent any potential issues;
We will accurately diagnose and forecast the
system health and capacity to maximize the ROI for the whole system;
We will quickly respond to stakeholder's support request(s) to remove any work bottleneck on
side and persistently seek innovative ways to improve